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TERMS & CONDITIONS

Welcome to The Power of Touch, where we are committed to providing you with a safe and relaxing massage therapy experience. By booking a session or using our services, you agree to the following terms and conditions:

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1. General Terms

1.1 These terms and conditions apply to all services provided by The Power of Touch.

1.2 By booking an appointment or receiving a service, you agree to comply with these terms.

1.3 The Power of Touch reserves the right to update or modify these terms at any time without prior notice.

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2. Appointments and Cancellations

2.1 Booking: All appointments must be booked in advance, subject to availability. Bookings can be made online, via phone, or in person.

2.2 Cancellation Policy:

  • Clients must provide at least 24 hours' notice to cancel or reschedule an appointment.

  • Cancellations made less than 24 hours in advance may incur a cancellation fee of 50%.

  • No-shows will be charged the full price of the scheduled service.

2.3 Late Arrivals: Arriving late may result in a shortened session time to accommodate subsequent appointments, with full charges still applying.

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3. Payment Terms

3.1 Payments must be made at the time of service unless prior arrangements have been made.

3.2 Accepted payment methods include cash, and credit/debit cards.

3.3 Gift certificates and packages are non-refundable and non-transferable unless otherwise stated.

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4. Client Responsibilities

4.1 Clients must complete an intake form and disclose all relevant medical history, allergies, or conditions that may affect the massage session.

4.2 Clients must inform the therapist of any discomfort during the session to adjust techniques as necessary.

4.3 The Power of Touch reserves the right to refuse service to any client exhibiting inappropriate behavior or under the influence of drugs or alcohol.

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5. Therapist Responsibilities

5.1 Therapists are licensed professionals who will provide services in a safe, professional, and ethical manner.

5.2 Therapists will maintain client confidentiality in accordance with state and federal laws.

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6. Liability

6.1 The Power of Touch and its therapists are not liable for any injuries, conditions, or damages resulting from services provided or the client’s failure to disclose relevant health information.

6.2 Massage therapy is not a substitute for medical treatment. Clients are advised to consult a healthcare professional for medical conditions.

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7. Refund Policy

7.1 Refunds are not provided for completed services.

7.2 Refunds for prepaid services, packages, or gift certificates are only offered in exceptional circumstances at the discretion of The Power of Touch.

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8. Privacy Policy

8.1 The Power of Touch values your privacy and ensures that personal and medical information is kept confidential.

8.2 Information will only be shared with third parties as required by law or with the client’s explicit consent.

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9. COVID-19 and Health Policies

9.1 Clients are required to follow all health and safety protocols as outlined by The Power of Touch, including but not limited to mask-wearing, temperature checks, or completing health questionnaires.

9.2 Clients exhibiting symptoms of illness are asked to reschedule their appointments.

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10. Governing Law

10.1 These terms and conditions are governed by the laws of the State of Florida.

10.2 Any disputes will be subject to the jurisdiction of the courts in Jacksonville, Florida.

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11. Contact Information

For questions or concerns about these terms and conditions, please contact us:

 

Thank you for choosing The Power of Touch. We look forward to serving you!

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